Case Study – The Boys’ Brigade

Earlier this year, we had an exciting opportunity to pitch for a new project for The Boys’ Brigade.

We were asked to create and develop an online shop with full e-Commerce facilities, automated stock control and invoice management. The system needed to be able to manage over 5,000 orders a year and include an online tracking system for all deliveries made across the UK and Republic of Ireland. We were also asked to provide storage for a range of 500 products and provide a complete Pick and Pack service.

Our recent move to our new premises and warehousing facilities enabled us to offer a complete end-to-end solution to the client. We won the contract and the online shop went live in May.

We have implemented a number of innovations including a bar coding system which is used to pick the stock and automate real-time stock level updates in the online shop. This system negates the need for time consuming manual stock takes and provides automated alerts when stocks are running low and need to be re-ordered.

We are continually working with The Boys’ Brigade to upgrade and improve the customer experience. The next stage will be to introduce a print on demand service, enabling site users to create personalised publicity materials.

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